Neeru Verma

Understanding insights, coupled with the right technology to ensure it is not only providing a robust solution but also an enhanced customer experience, has been the key principal within my career when delivering transformative programmes across the Financial Services Sector.

After graduating from Aston University, I spent a year in retail banking, before joining the IBM graduate scheme, where I started my career in software services sales. I soon decided to specialise within financial services and the world of data, but it was the analytics, and making the difference that really got me excited. Just over 8 years and few small moves in between, I have found my new ‘work home’ at PwC.

Over the last three years my focus has been within the Insurance industry and I have successfully delivered complex technology solutions to insurance clients, changing the status-quo on how they serve their customers through improvements in claims and policy platforms.

I’m fiercely passionate about enabling people to bring their best selves to work every day and I strongly believe a winning team is the key to success. Therefore, with successful delivery being my core goal, I also wear multiple hats where I can invest in my teams and the client through knowledge transfer and mentoring high performing versatile teams across multiple geographies.

Alongside my delivery role it has been very important for me to promote and actively make a difference within Gender and Inclusiveness, particularly regarding cultural awareness. Having come from a BAME background, it is important for me to break down the barriers and perceptions and create a platform for an integrated working environment. I am involved in several activities around the firm: I have worked with leadership to share and lead on gender and cultural differences, and how this can create different behaviours and dynamics. I also play an active role in supporting and co-leading the Tech Associate group for new graduates and supporting the technology careers of many team members, by delivering coaching and training sessions in insurance industry digital technologies and agile delivery methodologies.

Outside of my work life I am passionate about travel, fitness, and family. Travel being so much that I have also qualified and set up as an independent travel agent with an aim to grow a team and provide further career opportunities of my own in the future.