Julia Knapp | Transport for London

Julia Knapp

I am an experienced practitioner in organisational change management.

At the start of my career I worked at the Australian National Audit Office while undertaking my double degree in Psychology and Commerce at the Australian National University.  Once I had completed my studies, I took up a graduate position at KPMG before taking a year off to travel overseas.   After travelling around Southeast Asia, I ended up in London where I worked at the London Audit Commission. This was a great experience as it taught me the importance of being dedicated to delivering quality work, believing in my ability to achieve results and taking opportunities when they presented themselves.  When I returned to Australia, I worked at KPMG for two more years, before joining the Business Improvement Team at the Department of Education and Employment. One of my key roles was to design and facilitate workshops to develop strategies and improve processes.  The team was a great success and was well regarded and respected across the department. It was at this time that I won the Chief Executive Women Scholarship to attend a Leadership Course at INSEAD in Singapore. The course was an essential step in my career where I learnt how to further develop my leadership skills while also having the opportunity to meet people from a variety of cultures around the world.

I decided to return to London to build upon my change management skills at a boutique change management firm, where I worked with a range of clients to manage change in complex programmes.  Following this role I joined Transport for London and worked as a change and benefits manager on transformation projects.

I am passionate about working with organisations to ensure people are engaged in change programmes to realise the full value of organisational change.

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